Troubleshooting CV Analyzer

Common issues tech recruiters face when analyzing candidate CVs and how to resolve them.

Unsupported File Type

• Error: “Unsupported file type”
• Impact: Can’t process non-standard tech resume formats.
• Solution: Convert to PDF, DOC, or DOCX - standard for tech candidates.

Parsing Failure

• Error: Parser error
• Impact: Incomplete analysis of tech skills and experience.
• Solution: Verify file isn’t corrupted; try different format or re-upload.

Insufficient Credits

• Error: “Insufficient credits”
• Impact: Halts batch processing of tech talent pool.
• Solution: Add more credits via the app to continue sourcing.

Enrichment Failure

• Proceeds with CV data only.
• Impact: Missing LinkedIn tech profile details.
• Solution: Ensure valid LinkedIn URL in CV; manually check profile if needed.

Other Errors

• Scoring failure: Temporary AI issue.
• Solution: Retry later; contact support if persistent for your tech recruiting needs.

What’s Next?

• Privacy and Storage for handling tech candidate data
• Back to Overview